The Hivals Foundation

1. Introduction

The Hivals Foundation ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at www.thehivalsgroup.co.uk.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully to understand our practices regarding your personal data.

2. Data Controller

The Hivals Foundation is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@thehivalsgroup.co.uk
Address: United Kingdom

3. Information We Collect

We may collect the following types of personal information:

Information You Provide

Contact information (name, email address, phone number)
Enquiry details submitted through our contact form
Any other information you choose to provide to us

Information Collected Automatically

IP address and browser type
Device information
Pages visited and time spent on our website
Referring website addresses

4. How We Use Your Information

We use your personal information for the following purposes:

To respond to your enquiries and provide our services
To send you information you have requested
To improve our website and services
To comply with legal obligations
To analyse website usage and performance

5. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: Where you have given us explicit consent to process your data (e.g., marketing communications)
Contract: Where processing is necessary to fulfil a contract with you
Legitimate interests: Where processing is necessary for our legitimate business interests, provided these do not override your rights
Legal obligation: Where we are required to process your data by law

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyse website traffic and remember your preferences.

Types of Cookies We Use

Strictly Necessary Cookies: Essential for the website to function properly. These cannot be disabled.
Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous statistical information.
Marketing Cookies: Used to track visitors across websites to display relevant advertisements.

Managing Cookies

When you first visit our website, you will be presented with a cookie consent banner where you can accept all cookies, reject non-essential cookies, or customise your preferences. You can change your cookie preferences at any time by clearing your browser cookies and revisiting our website.

You can also control cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Data Sharing

We do not sell your personal information. We may share your data with:

Service providers who assist us in operating our website and business (e.g., email service providers)
Professional advisers such as lawyers and accountants
Law enforcement or regulatory bodies when required by law

All third parties are required to respect the security of your personal data and treat it in accordance with the law.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are typically retained for 2 years unless you request earlier deletion.

10. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access: Request a copy of your personal data
Right to rectification: Request correction of inaccurate data
Right to erasure: Request deletion of your data ("right to be forgotten")
Right to restrict processing: Request limitation of how we use your data
Right to data portability: Request transfer of your data to another organisation
Right to object: Object to processing based on legitimate interests or for marketing
Right to withdraw consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us using the details provided above. We will respond to your request within one month.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

13. Complaints

If you have any concerns about how we handle your personal data, please contact us first. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Website: ico.org.uk
Phone: 0303 123 1113

If you have any questions about this Privacy Policy, please contact us.